CRM → ERP
System
Invoice #1042 — €10,000. Status: Paid
Reality
Net received: €8,500. Discount agreed post-payment — never logged. €1,500 gap in the books.
How it works
The messy reality, captured and cleaned.
When you have 20 customers, you can keep track of exceptions in your head. But as you scale, your spreadsheets start struggling to keep up. We integrate with your systems and collect the raw data before we clean it automatically.
Pricing exceptions
CRM
System
Contract rate: €500/month
Reality
Verbally agreed: €650/month. €150/month leaking silently — never updated in the system.
Billing
System
Line item A: €1,200 manual discount applied
Reality
Bundle discount is invisible to the reporting layer — appears as full price upstream.
Off-contract activity
CRM → Contract
System
Month 1 billed — €800
Reality
Sales promised month 1 free on the call. Never written into the contract. Customer expects a credit.
CRM → Billing
System
Active contracts: 3 customers
Reality
A fourth customer is active and using the service — generating €2,100/month. Not in any contract.
Reconciliation breaks
Contract → ERP
System
Renewal date: March 1
Reality
Backdated to February 15 to match the billing cycle — a two-week gap that breaks reconciliation every month.
ERP
System
ERP margin: 34%
Reality
Actual margin: 27%. A €3,200 refund was issued with no formal credit note — the ERP shows profit the business never received.
Exceptions are the norm. They should be catered to.
If your dataset does not include the exceptions, they dilute its value. beCrystal pulls invoices, orders, and contracts into one pipeline. Then we map it, find deltas, fill blanks, and close those gaps automatically.
Your data, no matter how chaotic.
Several accounting systems, years of doing things in different ways, and a CRM that has been misused for years? We connect, ingest, and consolidate.
You review the outliers.
When we find something we cannot sort out, we send it to you for review. Fix it once, save it forever. We learn.
Become system agnostic.
When you know your financial data is being captured and stored, you can test and sunset systems in a whole new way.
Together, not married.
You can always download all the data you have in beCrystal. We want you to stay because you see value, not as a data hostage.